1:1 Personal Training
Complete, Bespoke, Private
Service Description
1:1 personal training with your No Sweat PT. Our most comprehensive training session, designed and built to challenge and empower you to reach your goals, one rep at a time
Cancellation Policy
One-to-One (1:1) Personal Training Sessions Policy • (a) Session Duration & Punctuality: 1:1 Personal Training sessions are scheduled for a duration of 30, or 55 minutes. The Client has secured the Trainer's time for this specific slot and is expected to arrive on time, prepared for the session (e.g., appropriate attire, water bottle). • (b) Late Arrival (Client): If the Client arrives late for a scheduled 1:1 session, the session will commence upon their arrival but will conclude at the original scheduled end time. No time extension will be granted. For example, if a Client arrives 10 minutes late for their 55-minute session, the session will last for the remaining 45 minutes. The session structure, including necessary warm-up components, will be adapted to the remaining time available. The full fee for the scheduled session remains payable, as the time slot was reserved for the Client. • (c) Cancellation / Rescheduling Notice (Client): The Client must provide a minimum of 24 hours' notice via the App prior to the scheduled start time of a 1:1 session if they wish to cancel or reschedule it. • (d) Late Cancellation / No-Show (Client): If the Client cancels a 1:1 session with less than 24 hours' notice, or fails to attend a scheduled session (no-show), the session will be forfeited. o For Clients on block bookings, one session credit will be deducted from their remaining balance. o For Clients on subscriptions, the session opportunity for that period is lost. o No refunds or credits (beyond the carry-over described below) will be provided for late cancellations or no-shows. • (e) Session Carry-Over (Subscription Clients Only): If a Client on a subscription package is unable to attend their scheduled 1:1 session in a given week but provides the required 24 hours' notice via the App, they are permitted to carry over a maximum of one (1) unused 1:1 session to the immediately following week. This must be scheduled via the App, subject to the Trainer's availability, potentially allowing the Client to attend two 1:1 sessions in that following week (their regular session plus the carry-over session). Sessions cannot be accumulated beyond this single-week carry-over limit. Any unused carry-over sessions expire at the end of that following week. This provision is intended to offer flexibility for occasional scheduling conflicts, not for banking sessions indefinitely.
Contact Details
Gosforth Leisure Centre, Regent Farm Road, Newcastle upon Tyne, UK
07539 603220
NoSweatGosforth@gmail.com